Shipping and Delivery
How We Do It
Ships to Canada & U.S.A.
Presently, shipping is to Canada and U.S.A.
Postage fees for Europe and other continents is very costly and are not feesible until other services have been explored.
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Buyer pays shipping fees and is responsible for customs fees where applicable. (Usually not applicable). SHIPPING: A blown-out hollow egg may not weigh much, please take into consideration shipping is calculated per item(s), the box and packaging weight are included in the weight calculations. *A hollow ostrich egg can weigh up to 0.150 kg or 0.33 LBS. on it's own before packaging. Weights and shipping fees are calculated at the end, once you have chosen your destination country, province or state.
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No profit in shipping fees. Some areas do cost more to deliver.
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**If there is an overage charge in the shipping fee, the buyer will receive a refund of the difference**. Guaranteed! (accuracy is key with shipping fees, from time to time it can be a little off).
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Packages are tracked through Canada Post and notifications are sent through email to buyer and seller once purchase has been shipped.
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Fees are determined by weight and origin.
Please include your email address and phone # for each order.
On occasion you may be notified for order inquiries only. No spam or sharing of private information.
(Please read privacy policy on following page below).
This information is provided for Canada Post / USPS shipping and tracking only.
A tracking number is provided with each shipment.
TRACKING: www.canadapost.ca
When will it be shipped?
Shipments are prepared & shipped within 1-3 days.
Shipping fees are not usually included in most refunds. (Exceptions my apply).
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If you are not satisfied with the order, it may be returned. Shipping fees at buyers expense. Order must be received in good standing condition without damages.
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If damages are present due to poor shipping and handling, (boxed dented or squished) all packages are insured through Canada Post up to 100$. *(It is very rare an entire shipment would be damaged). Please contact 'Egg Shells To Dye For' for assistance.
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OPTION - file a direct claim at: (Canada) 1-866-607-6301 Outside of Canada. 416-979-3033. For U.S. shipments, please contact the USPS
Customers Instructions-Warranty (Covid-19)
Information You Need to Know
Eggshells are carefully selected for quality. Each eggshell is thoroughly inspected, candled
against cracks and weak shells.
All eggshells are packaged with the utmost care to insure against breaking or damage.
INSTRUCTIONS FOR SHIPPED EGGSHELLS
Immediately after receiving your package, please remove all packaging from eggshells.
Allow eggshells to breathe for approximately 48 hours before using them on your project.
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Fluctuating temperatures during shipping may cause moisture / condensation to build up inside the eggshell(s) after receiving.
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Please be assured, the eggshell(s) will dry out with room temperature adjustment.
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(circulating air with fans on low setting can be helpful)
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WARRANTY: Eggshells are warranted against structural issues with proof of damages within 3 days of receiving package.
Returns of broken items are not necessary.
STRUCTURAL: breakage or cracks due to aggressive, inappropriate shipping and damages. (Quality misjudgment, such as a hairline crack is very rare, due to prior shipping inspections. On a seldom occasion can occur.) Contact immediately and the situation will be corrected.
Warranty DOES NOT INCLUDE: self-inflicted, problematic dying, non-adhesion of paints, dyes, glues, art supplies
or damage(s) during applied arts.
*Egg shells are organic in nature. Variables in diets can effect the reaction in the eggshell.
*Eggs are purchased from surrounding local sources. Guaranteed, chemical and substance free. How the eggshell surface reacts
to dyes, chemicals or other materials, is the nature of science. Happy assist in any way possible.*
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Eggshells are thoroughly cleaned inside shell with safe chemicals and will not interfere with dyes or other substances.
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Rinsed in clean water.
IF COVID-19 IS STILL PRESENT... COVID PRECAUTIONS @ E.S.T.D.F.
At 'Egg Shells To Dye For', always working to keep people and product safe. As part of a community the #1 priority is you
and your well being during Covid-19.
All necessary actions are taking place to keep all product and packaging in isolation. For order processing and handling of eggshells, hands are washed prior and gloves are warn during packaging. Hands are again sanitized after completion of packaging. Eggshells have been washed in mild dish soap water (exception: duck eggshells) and rinsed in distilled water.
Surfaces are frequently disinfected.
ON THE RECEIVING END, please remove all product from the shipping box and dispose of the box immediately.
My guarantee while packaging is the environment is virus free!
Once it leaves our environment, it is beyond control.
We hope the postal distribution precautions are being utilized according to government regulations.
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If you are local and would like to pickup your order, we are conducting contactless pickups. Your prepaid order will be placed outside for pickup according to the arranged time.
Even during these trying times, we carry on with arts, traditions and productivity.
It is good for the mind, body & soul, and keeps us whole.
Egg on!
I thank you for your continued patronage.
I wish you good health and safety.
Owner & Operator
Susan
Stay healthy, stay safe!
Privacy Policy & Security
Your Data is Secure
PRIVACY POLICY: Address and phone #'s are printed on the shipping label for postal notification only. Email addresses are provided to postage & shipping couriers for tracking and delivery notifications only.
You will not be contacted unless it is order related.
No spams or advertising to emails here. You may be notified of a "special" on occasion.
Other personal information provided such as, credit card or debit information is not visible to the site and is not shared with any outside party(ies) and is not visible to anyone on-site. All payments are handled by a secured private payment site. "Square". (Unfortunately Paypal is no longer a pay option).
All information is private between you and the transaction of payment site used. Payment information is NOT stored at eggshellstodyefor.com
This site is hosted by: www.wix.com
Thank you.
GIFT CERTIFICATES & CUSTOMIZATION
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Gift certificates are available.
COMPLIMENTARY OPTION: The gift certificate is e-mailed directly to the special recipient. If you desire to send a complementary card of occasion and a personalized note with your words, card and postage free of charge.
If you wish to use this option, please leave a note on your purchase.
(E-Gift certificates used to pay for purchases by the recipient may not include postage fees pending on order total & the gift certificate value).
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Also available: gift wrapping inside the packages for any occasion with a complimentary card and personalized note (instructed by you).
Thank you.
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